Policies

Lesson, Rental & Program Polices/Payments
We ask that all students arrive 10 minutes early to allow time for checking in at the front desk and ensure full duration of your lesson time. If you must cancel your scheduled lesson, 24 hours’ notice is required to reschedule. If you cancel less than the 24 hours’ notice, the lesson will not be able to be rescheduled.

All lessons, programs and camps must be paid for in full. No session by session payment is allowed. Rentals will not be reserved until payment/deposit is received. Any remaining credit from lesson, rentals, programs and/or camps will remain as a credit with MapleZone. No refunds are given. All checks can be made payable to MapleZone

Camps and Clinics

MapleZone, LLC will issue a full refund for any camp or clinic up to 14 days before the first day of the program. If you need to cancel after the 14-day period, we will issue a credit for any MapleZone program.

Privacy Policy

We take your privacy seriously and do not share information with any other organization, except as necessary to complete a transaction. Maple Zone will not sell or rent your personally identifiable information to anyone.

Lesson Policy

All lessons are good for one year from date of purchase. We will not honor lessons that were purchased outside of the booking window.

Special Events
All sales are final. No refunds will be given unless there is a medical emergency. At that point, a doctor’s note must be provided to receive a credit of 75% of the camp price. There will be absolutely no refunds/credits of camps 7 days prior to the start date of that event. No exceptions.

Team Policies/Payments
If the player chooses not to participate on the team, a portion of full payment will be credited. That amount will be credited in a timely fashion once expenses are compiled. Initial team deposits are non-refundable. No exceptions.

Injury Refund/Team
If the player becomes injured during our teams’ season, medical documentation is required. Credit will be given for the portion of payment the player was unable to participate due to injury.

Thank You,

Maplezone Administration